Dispatch

The standard delivery time is 3-4 working days unless otherwise stated.

  

Standard parcel shipping Benelux with PostNL or DPD. Bpost possible on request (pick-up point only Belgium). Other countries DPD. You will always be notified of shipping by email and receive a track & trace code.

Pallet transport if necessary and in consultation with the customer. For pallet transport someone must be present to receive the goods otherwise shipping costs can be charged again.

All orders are processed and checked by Ecowatts, we do not do 'dropshipping'.

We have a considerable stock but some products have to be ordered from a supplier. In exceptional cases or due to force majeure the delivery time can sometimes be extended. You will always receive a timely notification of this and the option to cancel your order free of charge. The amount already paid will be refunded immediately and without exception.

To take off

You can pick up your order by appointment (by email or telephone) at 2260 Westerlo. We are located in the province of Antwerp at 4 km from the E313, exit 22 Herentals-Oost:

Tuesday to Thursday 4pm-6pm

 

Friday 10am-6pm

 

During holiday periods the hours may differ.