Shipping

 

The standard delivery time is 3-4 working days unless otherwise stated.

  

Standard parcel shipping Benelux with PostNL, Bpost or DPD. Other countries DPD (insurance 500,- euro incl.). You will always be notified of shipment via email and receive a track & trace code.

Pallet transport if necessary and in consultation with the customer. For pallet transport, someone must be present to receive the goods, otherwise shipping costs may be charged again.

All orders are processed and checked by Ecowatts; we do not do 'dropshipping'. 

We have a substantial stock, but some products need to be ordered from a supplier. In exceptional cases or due to force majeure, the delivery time may sometimes be extended. You will always receive timely notification of this and the option to cancel your order free of charge. The amount already paid will be refunded immediately and without exception.  

 

Pickup

 

You can pick up your order by appointment (via email or phone) at 2260 Westerlo. We are located in the province of Antwerp, 4 km from the E313, exit 22 Herentals-East:

 

Tuesday to Thursday 4pm-6pm

 

Friday 10am-6pm

 

During holiday periods, the hours may vary.